Privacy Policy – ​​Vondel Diamonds

At Vondel Diamonds, we value not only the quality and durability of our jewelry, but also the protection of your personal data. In this privacy policy, we explain what data we collect, how we use it, and what rights you have. We comply with the General Data Protection Regulation (GDPR).

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1. Who are we?

Vondel Diamonds
Hobbemastraat 5
1071 XZ Amsterdam
The Netherlands
info@vondel.com
www.vondel.com

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2. What data do we collect?

When you visit our website, place an order or contact us, we process the following data:

• Contact details : name, address, email address, telephone number.

• Order details : selected products, payment method, delivery address.

• Payment details : transaction details (we do not store full payment card details).

• Website data : IP address, browser type, device, preferences and usage statistics.

• Communications : messages or feedback that you share with us.

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3. What do we use this data for?

We only use your data for:

• Processing and shipping orders.

• Customer service and answering questions.

• Providing warranty, certificates and service.

• Improving our website and shopping experience.

• Sending newsletters (only with your permission).

• Compliance with legal obligations (such as tax legislation).

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4. How do we protect your data?

We take the security of personal data very seriously. Your data is stored in secure systems and only accessible to employees who need it to perform their work. Our website is secured with SSL encryption.

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5. Sharing data with third parties

We share your data only with trusted partners who are necessary for our services, such as:

• Payment services (e.g. iDEAL, credit card providers, PayPal).

• Delivery services (such as PostNL, DHL or other couriers).

• IT and hosting partners who secure our website and systems.

We have processing agreements with all our partners, so that your data is also well protected there.

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6. Retention period

We do not store your data for longer than is strictly necessary.

• Order and invoice data: 7 years (in accordance with legal obligation).

• Newsletter data: until you unsubscribe.

• Other data: as long as this is necessary for the performance of our services.

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7. Cookies and tracking

Our website uses cookies and similar technologies to improve the user experience and analyze behavior on our site. You can disable or delete cookies at any time through your browser settings.

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8. Your rights

You have the right to:

• Request access to the data we store about you.

• Request correction or deletion of your data.

• Object to certain uses of your data.

• Withdraw your consent for processing (e.g. newsletter).

For questions or requests you can always contact us at info@vondel.com .

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9. Changes to this policy

We may update this privacy policy from time to time. The most current version can always be found on our website. You will be actively informed of any significant changes.

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10. Contact

Do you have any questions or would you like to exercise your rights? Feel free to contact us:

Vondel Diamonds
Hobbemastraat 5
1071 XZ Amsterdam – Netherlands
info@vondel.com